Our Advice Service
Providing advice and information for older people, their relatives and carers is a central part of Counsel and Care's work to get the best care and support for older people, whether it's in their own home, in hospital or in residential care. To arrange an appointment to speak to one of our experienced advisors about your situation you can:
Call our advice line on: 0845 300 7585 (Monday to Friday 10am - 4pm)
or email us at: advice@counselandcare.org.uk
If you would like to order paper copies of our guides or factsheets, call our orderline on: 020 7241 8522
Alternatively, you can fill in our guide order form here or our factsheet order form here. Please send or email us the completed order form and we will send you the requested information.
To order our Scottish guides, you can download the Scottish guide order form here or to order our Welsh guides, you can dowload the Welsh guide order form here
If you are having problems downloading our guides and factsheets in PDF format please email or phone us so that we can provide the documents in another format.
Use the links below to view our guides and factsheets:
Assessment and Services Help at home Housing Finding and Paying
for a Care Home Health Care Financial Factsheets Mental Health and Capacity Support for Carers Welfare Benefits











