Please click on one of the links below to find a guide by subject.

Community care
Care in a care home
Home care/housing with care
Health problems and hospital
Sensory loss
Preparing for death and serious illness
Benefits and grants
Complaints
Guides for Scotland
Guides for Wales
Further information

community care

Assessment and services from your local council in England (guide 12)

Assessment and services from your local council in Scotland (guide 50)

Assessment and services from your local council in Wales (guide 70)

Community care - understanding the system in England (guide 1)

Back to top

care in a care home

Abuse - older people at risk (guide 20)

Care home fees - paying them in England (guide 16)

Care home fees - paying them in Scotland (guide 52)

Care home fees - paying them in Wales (guide 72)

Care home fees - third party top-ups in England (guide 17)

Care home fees - third party top-ups in Scotland (guide 53)

Care home fees - third party top-ups in Wales (guide 73)

Care homes - what to look for (guide 19)

Back to top

home care/housing with care

Abuse - older people at risk (guide 20)

Carers - what support is available? (guide 10)

Extra care housing (guide 30)

Help at home - what may be available in your local area (guide 14)

Home Care Agencies - what to look for (guide 15)

Home care - using Direct Payments and Personal Budgets (guide 23)

Housing - adapting your home to stay independent (guide 28)

Housing decisions and options in later life (guide 7)

Housing - how to pay for the maintenance of your home (guide 29)

Back to top

health problems and hospital

Continuing Healthcare - should the NHS be paying for
your care? (guide 27)

Continuing healthcare - understanding the assessment proces (guide 40)

Health difficulties - how to cope with changing need (guide 8)

Health difficulties caused by hot and cold weather (guide 26)

Hospitals - what to expect (guide 11)

Hospital discharge in England (guide 13)

Hospital discharge in Scotland (guide 51)

Hospital discharge in Wales (guide 71)

Memory loss - depression, confusion and dementia (guide 9)

Sensory loss - if you can't hear and/or see well: what support is available? (guide 39)

Back to top

sensory loss

If you can't hear and/or see well: what support is available? (supported by Thomas Pocklington Trust and Sense) (guide 39)

Back to top

preparing for death and serious illness

Bereavement - the emotional impact (guide 36)

Funeral planning (guide 35)

Money and welfare - managing my affairs if I become ill (guide 33)

Organ donation and transplants (guide 38)

Practical information for coping with a death (guide 37)

Terminal illness - caring and coping (guide 34)

Will writing and leaving a legacy (guide 32)

Back to top

benefits and grants

Council Tax Benefit and Housing Benefit (guide 22)

Disability benefits AA and DLA (guide 3)

Grants and loans from the state for people on a low income - the Social Fund (guide 4)

Grants from charities for people on a low income (guide 21)

Moving to and returning from abroad - benefits and services (guide 5)

Pension Credit (guide 2)

Back to top

complaints

Complaints about community care and NHS services in England (guide 18)

Complaints about community care and NHS services in Scotland (guide 54)

Complaints about community care and NHS services in Wales (guide 74)

Independent advocacy (guide 25)

Back to top

guides for scotland

Assessment and services from your local council in Scotland (guide 50)

Care home fees: paying them in Scotland (guide 52)

Care home fees: paying third party top-ups in Scotland (guide 53)

Complaints about community care and NHS services in Scotland (guide 54)

Hospital discharge in Scotland (guide 51)

Back to top

guides for wales

Assessment and services from your local council in Wales (guide 70)

Care home fees: paying them in Wales (guide 72)

Care home fees: third party top ups in Wales (guide 73)

Complaints about community care and health services in Wales (guide 74)

Hospital discharge in Wale (guide 71)

Back to top

further information

Information: other useful organisations

Back to top